Cheshire West and Chester Council Consultation Standards Summary

We want to listen and learn from our residents, businesses and local community groups before we make decisions. This will sometimes mean we undertake time-bound consultation exercises.

Our consultations will…

be honest and transparent

We will make it clear what level of influence participants can have and explain any constraints, such as resources or legal requirements.

be clearly communicated

We will use plain English and explain the issues and options as clearly as possible. Information will be available in a range of alternative formats on request.

be visible and accessible

We will provide a range of opportunities to get involved and make it as easy as possible for our communities to have their say. We will promote consultations using a range of channels.

involve local councillors

We will ensure local councillors are involved and are aware of consultation activities.

be coordinated and organised

We will join-up consultation activities where it makes sense to do so and ensure we have clear plans to undertake consultation effectively.

allow appropriate timescales

We will allow sufficient time for people to respond and ensure we have enough time to digest and properly consider responses when making decisions.

be flexible

We will respond to any changing needs of consultees and the organisation during a consultation.

be subject to continuous improvement

We will take steps to quality control consultation and evaluate success

make a difference, and results will be shared with the public

We will analyse and consider all feedback received. We will share summary results and explain how findings have been taken into account.

Find Out More

You can view Cheshire West and Chester Council's Consultation Standards in full by clicking here