Delivering modern and efficient services

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The ‘Play Your Part’ engagement exercise has now closed.

Thank you to everyone who took part. We have analysed all the feedback received and a copy of the feedback report is available here and information about the Council Plan 2020 to 2024 is available here.

We look forward to carrying on the conversation through more engagement on ‘Participate Now’.


We need to consider how we work differently as an organisation to best meet the challenges faced by our communities. We also need to ensure that we set a balanced budget and that we continue to deliver modern and efficient Council services.

  • How do you think the Council could continue to deliver modern and efficient services?
  • How do you think the Council should fund actions to improve how we work?

Find out more

We have listed a number of things we think we could do to work more effectively, and outlined how we could pay for this over the next four years. To find out more, please watch our information video, or read one of our modern efficient services information booklets.



The ‘Play Your Part’ engagement exercise has now closed.

Thank you to everyone who took part. We have analysed all the feedback received and a copy of the feedback report is available here and information about the Council Plan 2020 to 2024 is available here.

We look forward to carrying on the conversation through more engagement on ‘Participate Now’.


We need to consider how we work differently as an organisation to best meet the challenges faced by our communities. We also need to ensure that we set a balanced budget and that we continue to deliver modern and efficient Council services.

  • How do you think the Council could continue to deliver modern and efficient services?
  • How do you think the Council should fund actions to improve how we work?

Find out more

We have listed a number of things we think we could do to work more effectively, and outlined how we could pay for this over the next four years. To find out more, please watch our information video, or read one of our modern efficient services information booklets.



  • This phase of the ‘Play Your Part’ engagement exercise has now closed. Thank you to everyone who took part. We have analysed all the feedback received and a copy of the feedback report is available under 'Where we're up to'. We look forward to carrying on the conversation through more engagement on ‘Participate Now’.

    Send us feedback on modern and efficient services through our survey.

    Before completing the survey please ensure that you have read the detailed 'modern and efficient services’ booklet. This booklet is also available in an accessible PDF format.


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  • This phase of the ‘Play Your Part’ engagement exercise has now closed. Thank you to everyone who took part. We have analysed all the feedback received and a copy of the feedback report is available under 'Where we're up to'. We look forward to carrying on the conversation through more engagement on ‘Participate Now’.

    You can also send us your feedback through an easy read survey that uses simpler words and pictures.

    Share Delivering modern and efficient services survey - easy read on Facebook Share Delivering modern and efficient services survey - easy read on Twitter Share Delivering modern and efficient services survey - easy read on Linkedin Email Delivering modern and efficient services survey - easy read link