Important update for homes with Radio Teleswitch Service meters
If you have electric heating (storage heaters, electric boilers or electric underfloor heating) you may be one of the almost one million homes in the UK that have a Radio Teleswitch Service (RTS) meter.
The technology used for RTS meters is becoming obsolete and, on Monday, 30 June 2025, the RTS will switch off.
Take action now
Unless you arrange a replacement with your energy supplier now, your heating and hot water may stop working, stay on all the time or turn on/off at odd times of the day and could result in your energy bills increasing.
To avoid disruption, you should contact your electricity supplier as soon as possible to arrange for a meter replacement. You don’t need to pay anything to have the meter changed.
For more details on replacing your meter visit:
