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Our Place Discussion Groups - Findings and feedback
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In June 2022 four discussion groups were carried out with a sample of Participate Panel members who responded to the Autumn 2021 'Our Place' survey, to understand the key messages from the survey in more detail. The in-person and online discussions focused on what makes a local area a good place to live, what creates a good sense of community and what is most important to do well to be a good council.
The findings report from the discussion groups is available to read here. Below is a summary of the key cross-cutting messages from the discussion groups:
Working together with residents - It was important to many people for the Council to be open with residents by keeping them well informed, involving them and responding to their concerns, and feeding back honestly on decisions and the reasons for them.
Facilitating communities coming together - Many people felt it was important for the Council to empower people to make a difference to their local area and community, by bringing residents and key partners together and supporting community projects and initiatives.
Getting the basics right - For some residents this meant providing key universal services such as waste, highways, transport, and street cleaning, whereas for others this meant protecting statutory services that support the most vulnerable people in our borough.
How the Council is responding
The discussion group findings have been widely shared within the Council and have been used to inform plans for services and enhance our communications with residents. To read about how the Council is responding to the key messages from the discussion groups, please click here. This information is also available in web accessible format here. The 'Our Place' survey and discussion group findings will continue to be invaluable in helping the Council improve the local area and ensure services meet residents’ needs.
In June 2022 four discussion groups were carried out with a sample of Participate Panel members who responded to the Autumn 2021 'Our Place' survey, to understand the key messages from the survey in more detail. The in-person and online discussions focused on what makes a local area a good place to live, what creates a good sense of community and what is most important to do well to be a good council.
The findings report from the discussion groups is available to read here. Below is a summary of the key cross-cutting messages from the discussion groups:
Working together with residents - It was important to many people for the Council to be open with residents by keeping them well informed, involving them and responding to their concerns, and feeding back honestly on decisions and the reasons for them.
Facilitating communities coming together - Many people felt it was important for the Council to empower people to make a difference to their local area and community, by bringing residents and key partners together and supporting community projects and initiatives.
Getting the basics right - For some residents this meant providing key universal services such as waste, highways, transport, and street cleaning, whereas for others this meant protecting statutory services that support the most vulnerable people in our borough.
How the Council is responding
The discussion group findings have been widely shared within the Council and have been used to inform plans for services and enhance our communications with residents. To read about how the Council is responding to the key messages from the discussion groups, please click here. This information is also available in web accessible format here. The 'Our Place' survey and discussion group findings will continue to be invaluable in helping the Council improve the local area and ensure services meet residents’ needs.
