It's okay not to be okay during the festive season. Help and support is available

Christmas and New Year can be a joyful exciting time. However, it can also be difficult, straining us mentally, emotionally, physically and financially.

It's okay not to be okay during the festive season and there are many services that can offer free help and support. All the services below can be contacted free of charge.

If you or someone you know is in need of help for a mental health crisis or emergency, you can go to NHS 111 online or call 111 and select the mental health option.

Café 71

A safe space for anyone age 18+ experiencing a self-defined crisis / feeing distressed in Cheshire West and Chester.

Open 10am - 10pm, every day. Anyone can self-refer by turning up on the day at 71 - 77 St Ann Street, Chester CH1 2NR.
Samaritans

24/7 service for any struggling to cope.

Call 116 123 for free.
Papyrus

24/7 suicide prevention helpline for persons under the age of 35, or anyone concerned about a young person.

Call 0800 068 4141
SHOUT

Text SHOUT to 85258
24/7 text messaging service providing mental health support.
CALM

Suicide prevention helpline, open from 5pm - midnight every day on 0800 58 58 58.
Contact through WhatsApp and Live Chat are also available.
Cruse

Bereavement support at
0808 808 1677
Open Mon, Weds,Thurs and Fri
9.30am - 5pm, and Tuesday 1pm - 8pm.
GamCare

24/7 helpline for anyone affected by gambling harms.
Call 0808 8020 133, WhatsApp on 0208 3031 8881 or visit the website for Live Chat.
The National Domestic Abuse Helpline

24/7 support at
0808 2000 247 for anyone who is or knows someone experiencing domestic abuse.
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