Inspiring change together

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Many residents across the borough are struggling to afford everything they need to live well. This platform is a safe space for stories, advice and tips that will support and inspire others through the rising cost of living.

On Inspiring change together, you can read about what your community and the Council are doing to support everyone through the cost of living crisis. Your voice is important, so please consider sharing your advice, a service that’s helped you, or an inspiring story to give a helping hand to other people in your community.

What you can do on Inspiring change together:


Many residents across the borough are struggling to afford everything they need to live well. This platform is a safe space for stories, advice and tips that will support and inspire others through the rising cost of living.

On Inspiring change together, you can read about what your community and the Council are doing to support everyone through the cost of living crisis. Your voice is important, so please consider sharing your advice, a service that’s helped you, or an inspiring story to give a helping hand to other people in your community.

What you can do on Inspiring change together:


Your stories

This is a safe space for stories and blogs. We want to hear about what you’ve been doing to help people, a great affordable recipe you've tried, or the support you've received that could help others. These are the words of our residents and community organisations.

Before sharing your story, please read our guide on 'How to share a story.'

Please remember this is a public space, so you shouldn't share any personal information about yourself or others without their permission.

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  • Share Thrive to Survive on Facebook Share Thrive to Survive on Twitter Share Thrive to Survive on Linkedin Email Thrive to Survive link

    Thrive to Survive

    over 2 years ago

    Thrive to Survive is a support service where we advocate and support families and vulnerable women living in Ellesmere Port and Elton who are experiencing financial hardship or crisis. We believe everyone should be able to thrive and not have to simply just survive.

    It all started with a cup of tea and a chat! We got chatting about the current struggles people are facing in our local area and realised that there was a need to advocate and support people that are falling through the gaps and struggling to access support. Each member of Thrive to Survive has experience... Continue reading

    Thrive to Survive is a support service where we advocate and support families and vulnerable women living in Ellesmere Port and Elton who are experiencing financial hardship or crisis. We believe everyone should be able to thrive and not have to simply just survive.

    It all started with a cup of tea and a chat! We got chatting about the current struggles people are facing in our local area and realised that there was a need to advocate and support people that are falling through the gaps and struggling to access support. Each member of Thrive to Survive has experience of hardship whether that is food insecurity, homelessness, financial hardship or mental health difficulties and at some point we have all felt like we didn’t know where to turn or go for help. With Thrive to Survive we hope to bring the people of Ellesmere Port and Elton together, offer guidance and support and be that helping hand for people when they don’t know where to turn.

    We set up Thrive to Survive in May of this year, so we’ve been going for six months now!

    Ever since COVID and with the current pressures of the Cost of Living, a lot of services have had to sadly move away from face to face support and a lot of the services are now only accessible digitally. After a lot of conversations with people, we found that a lot of residents struggle to access online support or even know what help they need in the first place. So, for us it was a no brainer, being able to offer a safe space where people could come and drop in and seek support whilst being guided through the process.

    The main thing we offer at Thrive to Survive is helping people to navigate the support they are entitled to. We will meet with people fortnightly and then we will assist them with what is needed, such as help with form filling or contacting the relevant services alongside them. This is to help relieve some of the strain and pressure off the individual. For example, if a person comes to us and they are at risk of becoming homeless, we help them to access services such as Housing Options or ForFutures, as well as possibly helping them to look for alternative accommodation and apply for any funding they might need. Same with financial and food support, when funding allows us to do so we help provide immediate/short term help such as a supermarket voucher or a hamper and then we provide support in the long term, such as looking at what would prevent them from needing to access immediate support again in the future, and then we help them and support them through the process.

    Any families or vulnerable women who live in either the Ellesmere Port or Elton area can access Thrive to Survive. We hold Fortnightly sessions on a Friday 11am - 1pm at Thelwall Road Community Centre in Ellesmere Port and we are currently looking to hold drop ins at Elton. Alternatively, people can get in touch with us by email: admin@thrivesurvive.net, telephone: 07831104826 or via our Facebook page (Thrive to Survive) and we can arrange to meet up with them. Our phone line is open Monday - Friday (9:30am - 6pm).

    Thrive to Survive is making a real difference and we’re incredibly proud of some of the assistance we’ve been able to provide to people in our local communities. Recently, a family was referred to us by one of the local primary schools in the area, they were struggling to get their child into school due to being in temporary accommodation out of the area. Thrive to Survive managed to arrange transport for the family to and from school and we also managed to sort out furniture, so the family was able to move into their new property quicker. This has made a huge difference to the family in regard to their mental wellbeing.

    We have also been supporting an individual who came to us experiencing domestic abuse and needed housing related support. We have managed to make a difference both personally and practically. With our help, the individual is now on the local housing register, has been assigned an Independent Domestic Violence Advocate (IDVA) and also managed to access support services to get relevant legal advice. Their mental health and confidence has improved in the three months we have been supporting them. We asked the individual to share with us how they found getting support from Thrive to Survive “I was so glad when I started getting help from the ladies at thrive to survive before them I really didn’t know what to do or where I could go to get the help I needed. It has helped so much with my mental health as I know that they are there when I need it and has made reaching out to services much better, I am not as overwhelmed now. I feel like I have someone on my side for once”.

    Thrive to Survive is currently run by 5 volunteers who are passionate about helping others in need in their local area. If you’d like to get involved in volunteering, contact us on 07831104826.

    For more information about Thrive to Survive, visit:
    www.thrivesurvive.net

  • Share GGO Community Group supports Winsford residents on Facebook Share GGO Community Group supports Winsford residents on Twitter Share GGO Community Group supports Winsford residents on Linkedin Email GGO Community Group supports Winsford residents link

    GGO Community Group supports Winsford residents

    over 2 years ago


    The GGO Community Group of Winsford welcomes everybody and anybody. We are a community group run entirely by volunteers, providing a range of support and fun activities for the local community. From food bank referrals to groups and activities for all ages.

    We are located at Finsbury Walk on the St John’s estate, in two bungalows generously provided by Weaver Vale Housing Trust.


    Food Bank and food support
    Key to our success is the partnership we have with local food banks which enable us to distribute essential supplies into the community. This is a referral-based service, and if you need... Continue reading


    The GGO Community Group of Winsford welcomes everybody and anybody. We are a community group run entirely by volunteers, providing a range of support and fun activities for the local community. From food bank referrals to groups and activities for all ages.

    We are located at Finsbury Walk on the St John’s estate, in two bungalows generously provided by Weaver Vale Housing Trust.


    Food Bank and food support
    Key to our success is the partnership we have with local food banks which enable us to distribute essential supplies into the community. This is a referral-based service, and if you need a referral for this, contact GGO. The distribution service is available Monday and Wednesday from 5pm till 7pm.

    Practical advice and guidance
    Our volunteers, many of whom are parents themselves, appreciate how difficult it is for many Winsford residents who are struggling with the rising cost of living. With this in mind, they have taken it upon themselves to learn about specific topics in order to support others. This includes being able to offer debt, benefits, and energy advice.

    Supporting Ukraine families and asylum seekers
    GGO run a Ukraine group and a Ukraine sponsor group for Winsford, Northwich and the surrounding areas. We also support asylum seekers in the Winsford area. If you need support or are available to help other families who are new to the area, please get in touch with us.

    Community allotment
    If you’re someone who likes being outdoors and you’re looking to meet new people why not help us to prepare the ground ready to grow food in our new community allotment. 10 per cent of what we grow on the allotment will support GGO in providing meals for local people. The remaining 90 per cent will be donated to those in need in the community.

    In addition, we also offer the following classes and services on a regular basis.

    • A women’s group.
    • A new, men’s group run by men begins on 1 November. Includes trips out to places of interest such as Oulton Park racetrack.
    • Zumba and seated Zumba.
    • A weekly family get together for parents and children of all ages.
    • How to cook on a budget – a basic, six-week cooking course for families
    • A DIY course for simple repairs
    • Community launderette – book a place via our Facebook page or telephone us.
    • Warm Welcoming Space – our community centre will be open to everyone during the winter months. Anyone who comes along will be provided with a hot meal.

    Special events this Christmas
    Our children’s Christmas party will be held on Monday 18 December this year, so don’t forget to book your child’s place. There’ll be lots of fun activities as well as a visit by Father Christmas. For some older people who don’t have family around them Christmas can be a lonely time. On 23 December GGO will be providing a Christmas meal with all the trimmings for Winsford pensioners. Get in touch to book a place.

    Everything at GGO is free to the local community of Winsford. The community group operates on a not-for-profit basis and is funded almost entirely through donations.

    If you are interested in coming along and joining in the fun or would like to volunteer, you can contact us via our Facebook page, email or phone.

    FB: GGO Community Group | Winsford | Facebook

    E: ggowestwinsford@hotmail.com
    T: 07434 704 530

  • Share Social Prescribing and how it could help you on Facebook Share Social Prescribing and how it could help you on Twitter Share Social Prescribing and how it could help you on Linkedin Email Social Prescribing and how it could help you link

    Social Prescribing and how it could help you

    almost 3 years ago

    GPs and other health care professionals, with the support of a link worker, can refer you to a range of non-clinical services to help you to explore ways to improve your overall sense of health and wellbeing and make positive lifestyle changes – this is known as Social Prescribing.

    A Social Prescriber (also known as a link worker) can give you time to focus on what matters to you. They can connect you to groups, activities and services in your community enabling you to meet your practical, social, and emotional needs.

    The approach of social prescribing works well for people... Continue reading

    GPs and other health care professionals, with the support of a link worker, can refer you to a range of non-clinical services to help you to explore ways to improve your overall sense of health and wellbeing and make positive lifestyle changes – this is known as Social Prescribing.

    A Social Prescriber (also known as a link worker) can give you time to focus on what matters to you. They can connect you to groups, activities and services in your community enabling you to meet your practical, social, and emotional needs.

    The approach of social prescribing works well for people of all ages who:

    • have one or more long term conditions
    • need support with low level mental health issues
    • are lonely or isolated
    • have complex social needs which affect their wellbeing.

    Social prescribing enables community and healthcare professionals to refer you to a Social Prescriber who can support with some of the topics below:

    • Housing, benefits, and financial advice
    • Employment, training, and volunteering
    • Healthy lifestyle advice and physical activity
    • Arts, gardening, and other creative activities
    • Befriending and counselling groups

    People who work in social prescribing support existing community groups to be accessible and sustainable and help start new groups, collaborating with all local partners.

    If you’re facing challenges in your day to day life which are affecting your health and wellbeing speak to your GP practice who can refer you to a Social Prescriber.

    Social prescribing has shown to reduce pressure on NHS services, with reductions in GP consultations, A&E attendances and hospital bed stays for people who have received social prescribing support.


  • Share Tips to save money on your food on Facebook Share Tips to save money on your food on Twitter Share Tips to save money on your food on Linkedin Email Tips to save money on your food link

    Tips to save money on your food

    almost 3 years ago

    Cracking Good Food, campaigns against food waste and supports communities to access healthy food. Here are some tips on how to make nutritious dishes while also saving money.

    Save money on your food shop

    • Make sure to check your cupboards, fridge, and freezer and eat before you go shopping so you don’t buy items you don’t need
    • If you go grocery shopping in the evening, you can usually find lots of good options in the reduced section for a bargain price. Look for the yellow ‘Reduced’ stickers, particularly on long shelf-life cupboard products such as dried pasta, canned vegetables etc... Continue reading

    Cracking Good Food, campaigns against food waste and supports communities to access healthy food. Here are some tips on how to make nutritious dishes while also saving money.

    Save money on your food shop

    • Make sure to check your cupboards, fridge, and freezer and eat before you go shopping so you don’t buy items you don’t need
    • If you go grocery shopping in the evening, you can usually find lots of good options in the reduced section for a bargain price. Look for the yellow ‘Reduced’ stickers, particularly on long shelf-life cupboard products such as dried pasta, canned vegetables etc. that can be kept for when you need them
    • Try own brands or value brands in supermarkets as these are normally cheaper and can be just as tasty
    • Reduce your meat intake – veg is much quicker to cook and often costs less, so fill up on vegetables, pulses, and lentils. You’ll be helping the environment by reducing your meat consumption too because meat produces lots of CO2 emissions
    • Grow your own fruit and veg if you can. Sometimes all you need is a jar and some water – spring onions will regrow if the bases are put in some water so you can use them all over again
    • Try apps which show heavily reduced fresh, dry and cooked foods that you can collect in your local area. On ‘Olio,’ people can advertise food that they won’t be able to use so you can take it off their hands for free. on ‘Too Good To Go’, you can get surprise food bags from shops and restaurants for low prices – perfect for an affordable, mystery treat.

    Save energy and money with your cooking appliances

    • If you’ve got the oven on but it isn’t full, you could chop up and roast some spare vegetables to use for sandwiches or a side dish
    • Batch cooking lunches or dinners for the week will help you use less energy, by cooking it all in one go, and because meal planning it will mean you are less likely to buy food you don’t need that might go to waste
    • Make sure you leave leftovers or batch-cooked meals to cool before putting them in the fridge or freezer as this requires more energy
    • You don’t need to buy Tupperware to store leftovers. You can re-use washed butter and ice cream tubs.
    • When cooking on the hob, make sure the size of your pan matches the size of the ring, and use pan lids, so you’re not wasting energy
    • Check out charity shops for pressure cookers which reduce cooking time
    • Slow cookers are cheaper to run than ovens and use less electricity than conventional light bulbs
    • When using a kettle, only boil as much water as you need. If you have excess hot water, use it for washing up or watering plants once cooled.

    Check out Cracking Good Food’s ‘Power up the flavour’ leaflet which includes a meal plan costing between £45-60 a week to feed a family of four. The guide will help you batch cook dinners to reduce the amount of energy you use and save you money.

    Power up the flavour - Cracking Good Food

  • Share Ellesmere Port - The Bread and Butter Thing on Facebook Share Ellesmere Port - The Bread and Butter Thing on Twitter Share Ellesmere Port - The Bread and Butter Thing on Linkedin Email Ellesmere Port - The Bread and Butter Thing link

    Ellesmere Port - The Bread and Butter Thing

    almost 3 years ago

    The Bread and Butter Thing is a charity that provides affordable and good-quality food to people in local communities. Recently we have opened a third hub in west Cheshire where people can sign up to get a low-cost weekly shop including essentials like fresh fruit and veg, fridge favourites and cupboard staples.

    The new hub at St Saviour Church, Tarporley Road, Ellesmere Port, CH66 3JY is open on Mondays between 2pm and 2.30pm.

    To access the food on offer, you need to become a member, which is simple and easy to do. Send a text to 07860 063 304 with... Continue reading

    The Bread and Butter Thing is a charity that provides affordable and good-quality food to people in local communities. Recently we have opened a third hub in west Cheshire where people can sign up to get a low-cost weekly shop including essentials like fresh fruit and veg, fridge favourites and cupboard staples.

    The new hub at St Saviour Church, Tarporley Road, Ellesmere Port, CH66 3JY is open on Mondays between 2pm and 2.30pm.

    To access the food on offer, you need to become a member, which is simple and easy to do. Send a text to 07860 063 304 with your full name, postcode, and the name of the hub you will be collecting from – for example, St Saviour Church. Then, you'll be part of the affordable food club to get a weekly bag of fresh produce.

    The food bags cost between £5 for an individual bag and £17 for a family bag, and you can pay by cash or by card when you collect it. You might still need to top up from the shops as well, but the food bag will go a long way to helping you feed your family affordably.

    The Bread and Butter Thing also accepts Healthy Start cards. If you don't want the food on any given week, you can reply to the delivery reminder text that is sent out the day before saying, ‘No’.

    The weekly bags are made up of surplus food from supermarkets which would otherwise go to waste, often because the packaging is slightly damaged or just because they have too much of it. So, if you join the affordable food club, you will be helping to combat food waste as well as getting fresh and affordable food for your family.

    The Bread and Butter Thing

    For information on other local community groups currently providing food support in your area, take a look at the live, interactive map on the Welcome Network website.

    Welcome Network interactive map

  • Share Claim your Pension Credit entitlement now on Facebook Share Claim your Pension Credit entitlement now on Twitter Share Claim your Pension Credit entitlement now on Linkedin Email Claim your Pension Credit entitlement now link

    Claim your Pension Credit entitlement now

    about 3 years ago
    Picture of money jar with word pension on the front

    Hello everyone, I am Gus Cairns MBE, and I would like to give old people like me (76) a little push in the direction of Pension Credit which is a way of boosting your pensions.

    Pension Credit is an extra payment to help with your living costs if you’re over state pension age and on a low income. It tops up your weekly income to a guaranteed level of £201.05 if you’re single or £306.85 if you’re married or in a civil partnership.

    Pension Credit can not only help you cover your day to day living costs, but it can... Continue reading

    Hello everyone, I am Gus Cairns MBE, and I would like to give old people like me (76) a little push in the direction of Pension Credit which is a way of boosting your pensions.

    Pension Credit is an extra payment to help with your living costs if you’re over state pension age and on a low income. It tops up your weekly income to a guaranteed level of £201.05 if you’re single or £306.85 if you’re married or in a civil partnership.

    Pension Credit can not only help you cover your day to day living costs, but it can also entitle you to other grants, benefits, and discounts such as:

    • Housing Benefit if you rent the property you live in
    • cost of living payments worth up to £1,200 in 2023/24
    • support for mortgage interest if you own the property you live in
    • Council Tax discount
    • a free TV licence if you’re aged 75 or over
    • help with NHS dental treatment, glasses and transport costs for hospital appointments, if you get a certain type of Pension Credit
    • help with your heating costs through the Warm Home Discount Scheme
    • a discount on the Royal Mail redirection service if you’re moving house.

    You can claim Pension Credit regardless of whether you’re still working or have retired. You can also claim if you have other income, savings, or own your own home. You might get a higher amount of Pension Credit if:

    • you are disabled
    • you have caring responsibilities, or
    • you are responsible for paying essential housing costs, including mortgage interest payments.

    Pension Credit is not charity, it is an entitlement for all your hard work over many years. One in three people who are entitled to Pension Credit are not currently claiming it. Make sure you apply for Pension Credit now if you are eligible.

    How to claim

    You can apply to claim Pension Credit online, over the phone, or by post. You will need:

    • your National Insurance number
    • information about any income, savings and investments you have
    • information about your income, savings and investments on the date you want to backdate your application to (usually 3 months ago or the date you reached State Pension age)
    • you’ll also need your bank account details. Depending on how you apply, you may also be asked for your bank or building society name, sort code and account number.

    Apply for Pension Credit online

    Apply over the phone: 0800 99 1234

    To apply by post, print out and fill in the Pension Credit claim form or call the claim line to request a form. Send the claim form to the Pension Service or ask someone to do it for you.

    The Pension Service 8

    Post Handling Site B

    Wolverhampton

    WV99 1AN

    Pension Credit claim form - GOV.UK (www.gov.uk)

    Read more about Pension Credit on the government website

  • Share Get affordable food from Blacon Beacon on Facebook Share Get affordable food from Blacon Beacon on Twitter Share Get affordable food from Blacon Beacon on Linkedin Email Get affordable food from Blacon Beacon link

    Get affordable food from Blacon Beacon

    about 3 years ago
    A person carrying a box of fresh and dry food, and milk.


    Blacon Beacon offer food, advice, and support to the local community. If you need affordable food, live in Blacon and receive benefits, why not join the Blacon Beacon?

    Food membership

    With a family membership, you could receive approximately £30 worth of food per week for just £5 per week. Individual members pay £3 per week and receive approximately £17 worth of food. Blacon Beacon provide quality tinned and cupboard items as well as fresh produce, to be collected from Trinity Hall each Thursday.

    To become a member, all you need to do is fill out a simple form, which will... Continue reading


    Blacon Beacon offer food, advice, and support to the local community. If you need affordable food, live in Blacon and receive benefits, why not join the Blacon Beacon?

    Food membership

    With a family membership, you could receive approximately £30 worth of food per week for just £5 per week. Individual members pay £3 per week and receive approximately £17 worth of food. Blacon Beacon provide quality tinned and cupboard items as well as fresh produce, to be collected from Trinity Hall each Thursday.

    To become a member, all you need to do is fill out a simple form, which will ensure you are put on the waiting list. When a space becomes available you will have a chat with one of the trustees who will ask you some questions about your circumstances to make sure you are eligible. You will then become a Blacon Beacon member for six months and will be expected to pick up food each Thursday.

    When your membership ends, there are still lots of ways you can get help with nutritious food. For example, there is a monthly face-to-face cooking session for adults called 'Chat, Chop and Chew'. There are also regular family cooking sessions for adults, or you can get monthly slow cooker recipe bags, which come complete with most of the ingredients.

    If you are still finding the cost of living difficult at the end of your six-moth membership, you can be put back on the waiting list again.

    To get a membership form, or to find out about the cooking sessions or slow cooker recipe bags, contact Blacon Beacon by phone on 07851 870 078.

    Or by email at lesleyblaconbeacongm@gmail.com.

    Alternatively, you can pop into Blacon Beacon in Trinity Hall, Norris Road, Blacon, CH1 5DZ, at the times below to fill out a membership form.

    • Tuesday and Wednesday 10am to 12noon
    • Thursday 10am to 12.30pm, or 3pm to 4pm

    Support getting online

    If you know someone who's not online, you could help them access digital services by telling them about Blacon Beacon's free computer support. There is no booking required, so they can turn up at the times and places listed below.

    • Trinity Hall - Tuesday 10am to 12noon
    • Trinity Hall - Thursday 12noon to 4pm
    • Holy Trinity Church café - Thursday 10am to 12noon

    Emergency food support

    If you haven't got enough food to feed your household, there is help available at the West Cheshire Foodbank Hub in Trinity Hall. You can get a referral voucher for a foodbank from the onsite Citizens Advice Financial Inclusion Advisers.

    The West Cheshire Foodbank Hub opening times are:

    • Tuesday 10am to 12noon
    • Wednesday 10am to 12noon
    • Thursday 1pm to 3pm


    Blacon Beacon

  • Share Tattenhall Repair Café on Facebook Share Tattenhall Repair Café on Twitter Share Tattenhall Repair Café on Linkedin Email Tattenhall Repair Café link

    Tattenhall Repair Café

    about 3 years ago


    If you've got a broken household appliance, item of clothing, or a piece of furniture that you can't fix, bring it along to Tattenhall Repair Café. The repair café is open on the last Sunday of every month, between 10am and 12noon, in the Barbour Institute, Tattenhall, Chester, CH3 9PX.

    The repair café is run on a donations basis, to cover the cost of materials, but you don't have to give any money if you are not able to. The repairers will still be happy to help you out so that you don't have to buy a new item to... Continue reading


    If you've got a broken household appliance, item of clothing, or a piece of furniture that you can't fix, bring it along to Tattenhall Repair Café. The repair café is open on the last Sunday of every month, between 10am and 12noon, in the Barbour Institute, Tattenhall, Chester, CH3 9PX.

    The repair café is run on a donations basis, to cover the cost of materials, but you don't have to give any money if you are not able to. The repairers will still be happy to help you out so that you don't have to buy a new item to replace your broken one.

    The repair café is run by Transition Tattenhall. The volunteer repairers have a wide range of skill sets, so they can usually fix items like hoovers, a garden strimmer, clothing, and even paintings and sculptures. You can take along anything that needs to be repaired and they will do their best to fix it for you.

    Even if the volunteers can't repair your item, you can still enjoy the café. You can get a hot drink and a cake while chatting with members of the community.

    By taking your item to the repair café, you will save the cost of having to replace it. It also prevents the item ending up in landfill which is harmful for the environment. When a new appliance or piece of furniture is manufactured, it requires energy and materials that increase your carbon footprint.

    With the help of Tattenhall Repair Café, you can repair and reuse items that would otherwise have been thrown away, saving you money and helping the environment.

  • Share Weaver Vale Housing Trust Support Services - Energy Debt top tips on Facebook Share Weaver Vale Housing Trust Support Services - Energy Debt top tips on Twitter Share Weaver Vale Housing Trust Support Services - Energy Debt top tips on Linkedin Email Weaver Vale Housing Trust Support Services - Energy Debt top tips link

    Weaver Vale Housing Trust Support Services - Energy Debt top tips

    by Caroline Thompson, about 3 years ago
    Weaver Vale Housing Trust


    Weaver Vale Housing Trust






    Weaver Vale Housing Trust is here to help you if you're worried about money or struggling to pay your bills. The teams offer personalised advice and support because everyone's circumstances are different.

    Making contact is the first step to helping with any money worries and they are committed to giving you the advice and practical support you need.

    For more information on support services, call: 0300 303 9848 and ask for the Rent Support Team. They will help you find out which services you can access.

    We have a number of dedicated support teams including Money... Continue reading


    Weaver Vale Housing Trust






    Weaver Vale Housing Trust is here to help you if you're worried about money or struggling to pay your bills. The teams offer personalised advice and support because everyone's circumstances are different.

    Making contact is the first step to helping with any money worries and they are committed to giving you the advice and practical support you need.

    For more information on support services, call: 0300 303 9848 and ask for the Rent Support Team. They will help you find out which services you can access.

    We have a number of dedicated support teams including Money Matters Team. We can help you with debts, budgeting, benefits, and energy advice. They are experts and they are there to help you. You can access this support by calling us on 03003039848 and asking for the Rent Support team

    There are also support services to help people get back into work and/or training. For more information on training and other employment support, email: workteam@wvht.co.uk or call the number above and ask for the Work Team.

    Energy debt is another area they offer advice on. Here are some important tips to help you avoid falling into energy debt or deal with your debt during these difficult winter months.

    Top tips to avoid or deal with energy debt

    • If you are worried about your bill, contact your supplier (this is whoever your gas and electric account is with) straight away to come to an affordable arrangement. The sooner you do this the better. Don't let a big debt build up.
    • Before you agree a payment arrangement, go through your budget (the money you have coming in and what you spend each week or month) to make sure you know what you can afford. Be honest with yourself about this because it's no good offering to pay something you can't afford.
    • When making a payment arrangement, don't agree to something you know is not affordable. If this means you can't pay for energy, speak to your supplier or seek some advice regarding your debt. Citizens Advice is always a good place to start for this. You can visit the Citizens Advice website or call: 0800 278 7806.
    • If you are on a pre-payment meter, contact your supplier to make sure that any money owed to them is being paid at the lowest rate possible.
    • Remember if you set up a weekly arrangement to repay money owed from your meter and you don't top up for a month, these missed payments will continue building up. So if you agree to pay £5 per week and miss four weeks then £20 will be added back on to the debt balance and can sometimes be taken in a lump sum when you first top up.
    • Don't forget the standing charge (daily fixed charge) on your meter will be charged whether you have used any gas or electricity or not. If you have no money on your meter this will build up as debt and be recovered weekly or in full, from the amount you top up.
    • If you haven't used your meter for a while (this sometimes happens over summer if you haven't used gas) and can't afford to pay the debt that will have built up from the standing charge in one go, speak to your supplier. They can arrange to recover this at a weekly amount, which should be affordable for you.
    • If you are behind on your water bill, contact your water provider as they have affordability schemes available to help you get back on track.
    • If you are in receipt of means tested benefits, have water dependent medical conditions or a large family, advise the water supplier of this as there may be cheaper tariffs available for you.
    • Your supplier may have a grant scheme to help repay gas, electricity or water arrears so ask them about this when you contact them. Be open and honest with them about your situation because they are often very willing to help.


    Weaver Vale Housing Trust




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    Find food support near you

    about 3 years ago

    If you're looking for food support in your area, take a look at the live, interactive map on the Welcome Network website.

    The map brings all services together in one place, so it's easy for you to find support near you or signpost friends and family to the right place.

    Live, interactive map


    Volunteering

    Volunteers play a key role in these food groups and other charitable organisations. The Cheshire West Voluntary Action (CWVA) volunteering platform highlights the range of opportunities available for those wanting to support their local community.

    Volunteering is flexible and you can often find a role to... Continue reading

    If you're looking for food support in your area, take a look at the live, interactive map on the Welcome Network website.

    The map brings all services together in one place, so it's easy for you to find support near you or signpost friends and family to the right place.

    Live, interactive map


    Volunteering

    Volunteers play a key role in these food groups and other charitable organisations. The Cheshire West Voluntary Action (CWVA) volunteering platform highlights the range of opportunities available for those wanting to support their local community.

    Volunteering is flexible and you can often find a role to suit your skills and interests, making it ideal for anyone looking to try something new. Volunteering also meets all of the 5 Ways to Wellbeing by helping you to:

    • connect with others
    • keep active
    • take notice of the world around you
    • learn new things
    • give back.

    Search volunteering opportunities5 Ways to Wellbeing


    About Cheshire West Voluntary Action

    The Welcome Network is part of the team at Cheshire West Voluntary Action, an organisation that works with food groups across west Cheshire to help residents access the food they need.

    As the go-to place for charitable organisations in the community sector across west Cheshire, CWVA has been working closely with the Council and other organisations around the cost of living, helping its members to:

    • access funding opportunities to ease any challenges
    • recruit new volunteers to support services
    • form links with other organisations
    • and much more.

    If you're providing services in the community to support residents, you could become a CWVA member and access the range of support it offers to charitable organisations.

    Cheshire West Voluntary Action